There are times users wish to receive notification for a certain condition, for example the visitor occupancy exceeds the store occupancy limit set or when the device is offline. The rule is a feature that is built to alert users when some condition is met.
There are 2 types of rules: System Rules and Custom Rules
System rules are mandatory rules running for all users and cannot be deleted, such as device health check processing rule.
Custom rules are created and enabled based on different solutions, such as washroom alert rules.
Target Audience
The rules are targeted to the operation team, to action when being notified.
11.1 Setting Up Rule
STEP 1 - Access to FootfallCam Analytic Manager V9™: http://v9.footfallcam.com/Account/Login via Google Chrome.
STEP 2 - Click on Setting > Configurations > Rules to access the Rules list page.
STEP 3 - While creating or editing rules, the following fields are required.
| Item | Description |
| 1. Rule Name | Input the preferred rule name |
| 2. Apply To | Select the item that the rule is applied to |
| 3. Active | To indicate whether the rule is active |
| 4. Trigger Condition | The trigger condition is varied by rules, kindly refer 10.2 Rule Definition for more information |
| 5. Notification | To indicate whether to enable the type of notification. System Notification: notification will be sent to the recipient's Analytics Manager V9 portal Email Notification: email will be sent to the recipient's email address App Notification: notification will be sent to the recipient's mobile phone after setup correctly |
| 6. Output Template | Select the output template content for the notification |
| 7. Recipient(s) | Select the recipient group(s) to receive the notification |
For custom rule definition, kindly refer here.