Chapter 3: Setting up Sites

Counting data is usually tied to the site available for the company. Setting up and configuring the site detail is important to ensure the data collected factor in the analytics and report view in the correct standard.

2 ways for user to set up site details:
a.) Set up site individually - when there is an ac hoc site to add for a specific period of time. 
b.) Bulk import site details - Usually using during a big rollout of the sites installation within a short period of time 

3.1 Set Up Site Individually

STEP 1 - Access to FootfallCam Analytic Manager V9™: http://v9.footfallcam.com/Account/Login via Google Chrome.

STEP 2 - Click on Setting > Sites to access the Sites page.

STEP 3 - Click on + New Site button to access the Site Info page.

STEP 4 - Complete the process by entering all the required fields and click on Save button.

 

Item	Description
1. Site Name	Enter a preferred site name. (Info: Site name inserted will be apply to features in FootfallCam Analytic Manager V9™.)
2. Site Code	Enter a preferred site code. (Info: Site code used to identify site within a geographic region.)
3. Country	Select the country. (Info: Country selected will be apply to features in FootfallCam Analytic Manager V9™ for mapping the site coordination.)
4. Time Zone	Select the time zone. (Info: Time zone selected will be apply to report feature.)
5. Site Group	Select the site group. (Info: Site group added will be apply to report feature. For more information on setting up site group, refer to Chapter 3.6 Site Group Configuration.)
6. Operating Hour	Enter the operating hour for the site. (Info: Click Add Custom Hour to configure operating hour for Public Holiday. For more information to setup operating hour, refer to 3.3.1.1 Operating Hour Setting.)
7. Financial Entity	Select the financial entity.  (Info: Financial Entity will be act as the billing account of the site. Financial Entity cannot be selected when the server is offline from central server. Creation of site will be disabled if Financial Entity is not selected. )

3.2 Bulk Import Site Details

STEP 1 - Click on Setting > Import to access the Import page.

STEP 2 - Click on Manual Upload tab to access the Manual Upload tab.

STEP 3 - Complete the process by entering all the required fields and click on Import button.

Item	Description
1. Import Data Type	Select the Site as the import data type.
2. Upload File	Browse and upload the CSV template with site detail(s).

3.2.1 Upload the Sites

STEP 1 - Click on Setting > Import > Import Setting > Import Data Type, select Site.

STEP 2 - Click on Site Detail CSV Template to download the site data template.

STEP 3 - There are 2 CSV site data template inside the folder. Both templates have same information.

STEP 4 - Modify the spreadsheet as per required.

STEP 5 - After done modify the spreadsheet, upload the spreadsheet that has been modified and press Import.

3.2.2 Upload the sites operating hour

STEP 1 - Click Sites page to download your existing file at Export device list button on top right. 

STEP 2 - Go to Site Operating Hours Tab.

STEP 3 - There are 7 columns in this tab, there are:

Item	Description
BranchName	Company's Branch Name, will not affect the setting after modified
BranchCode	Company's Branch Code, will not affect the setting after modified
BranchId	Company's Branch Id
StartTime	Start Time of the operating hour, using 24 hours clock
EndTime	End Time of the operating hour, using 24 hours clock
Day	We are using number to indicate the day of weeks: 0 - Sunday 1 - Monday 2 - Tuesday 3 - Wednesday 4 - Thursday 5 - Friday 6 - Saturday
IsDayOff	1 - The location is out of operating hour. 0 - The location is during the operating hour.

Modify the spreadsheet as per required.

STEP 4 - After done modify the exported spreadsheet, proceed to Setting > Import > Import Setting > Import Data Type, select Site Operating Hour.

STEP 5 - Upload the spreadsheet that has been modified and press Import.

3.3 Setting Explanation

3.3.1 Sites

This section focuses on the details display in site list in Sites page.

STEP 1 - Access to FootfallCam Analytic Manager V9™: http://v9.footfallcam.com/Account/Login via Google Chrome.

STEP 2 - Click on Setting > Sites to access the Sites page.

Item	Description
1. Site	Display the site name.
2. Device(s) Tuned	Display the number of devices that have been verified and the total number of device in that site.
3. Site Verified Date	Display the date of the site being verified.
4. Site Health Check	Display the health status of the site.
5. Site Profile	Display the issue tag if any. (Info: The field will be blank if the site is working well)
6. Action	A link to trigger Site page for the setting.

3.3.2 Basic Setting

STEP 1 - Click on Setting > Sites to access the Sites page.

STEP 2 - Select the site and click on the Edit button to access the Site page.

STEP 3 - Update the field required and click the Save button to save the changes.

 

Item	Description
1. Pairing Code	Display the pairing code required for installation.
2. Site Name	Display the site name. (Info: Site name inserted will be apply to features in FootfallCam Analytic Manager V9™.)
3. Site Code	Display the site code. (Info: Site code used to identify site within a geographic region.)
4. Country	Display the country. (Info: Country selected will be apply to features in FootfallCam Analytic Manager V9™ for mapping the site coordination.)
5. Time Zone	Display the time zone. (Info: Time zone selected will be apply to report feature.)
6. Financial Entity	Display the financial entity. (Info: Financial entity selected will be act as the billing account of the site.)
7. Site Group	Display the site group that used on customization of category. (Info: Site group added will be apply to report feature.) (For more information, refer to Chapter 3.6 Site Group Configuration.)
8. Device(s) Tuned	Display the number of devices that have been verified, total number of devices in that site and the percentage of verified devices.
9. Site Verified Date	Display the date time of the site being verified.
10. Counting Usage	Display the counting usage of the site.
11. Site Health Check	Display the health status of the site.
12. Data Integrity Report	A link direct to the Data Integrity Report page.
13. Site Profile	Display the issue tag if any. (Info: The field will be blank if the site is working well)
14. Pending Issue	Display the description of issue pending to be resolved. (Info: The field will be blank if the site is working well)
15. Pending Action	Display the related party for the next action. (Info: The field will be blank if the site is working well)
16. Notes for Customer	Display the notes for customer if any. (Info: The field will be blank if the site is working well)
17. Operating Hour	Display the operating hour of the site. (Info: Click Add Custom Hour to configure operating hour for Public Holiday.) (For more information, refer to 3.3.2.1 Operating Hour Setting.)
18. Advance Setting	Display the site advance information includes: Bandwidth Limit (kB/s) (Info: Video uploaded will be used for counter verification purpose.) Video Upload Time (Info: Video uploaded will be used for counter verification purpose.) Visit Duration (Info: Visit Duration adjusted will be apply to report feature.) MAC Address Exclusion
19. Floor Plan	Display the floor plan setting.
20. Related Ticket(s)	Display the related Tickets details includes: Support Tickets RMA Cases

3.3.2.1 Operating Hour Setting 

Users that would like to change their current store operating hour may do so from the Sites page. When a device is operating out of its operating hour, it will enter a standby mode to preserve data and will not be counting during the time. This will prevent the device from counting when the store is closed due to the store environment or condition.

3.3.2.1.1 Updating the operating hour

Users that would like to update their operating hour in their existing store may do so with an Admin account.

STEP 1 - Access to FootfallCam Analytic Manager V9™: http://v9.footfallcam.com/Account/Login via Google Chrome.

STEP 2 - Click on Setting > Sites to access the Sites page.

STEP 3 - Select the site and click on the Edit button to access the Sites page.

STEP 4 - Navigate to the Operating Hours section and amend the operating hours.

STEP 5 - Complete the step by click the Save button on the top right corner of the page.

3.3.2.1.1.1 Basic operating hour

STEP 1 - Click on Setting > Sites to access the Sites page.

STEP 2 - Select the site and click on the Edit button to access the Sites page.

STEP 3 - Navigate to the Operating Hours section and amend the operating hours. For the non-business day day, users may uncheck to configure non-business day.

STEP 4- Complete the step by click the Save button on the top right corner of the page.

3.3.2.1.1.2 Multiple Operating hour per day

STEP 1 - Click on Setting > Sites to access the Sites page.

STEP 2 - Select the site and click on the Edit button to access the Sites page.

STEP 3 - Navigate to the Operating Hours section and amend the operating hours. For the multiple operating hours, users may click + icon to add multiple operating hours..

STEP 4- Complete the step by click the Save button on the top right corner of the page.

3.3.2.1.1.3 Overnight Operating hour

STEP 1 - Click on Setting > Sites to access the Sites page.

STEP 2 - Select the site and click on the Edit button to access the Sites page.

STEP 3 - Navigate to the Operating Hours section and amend the operating hours for the overnight operating hours.

STEP 4- Complete the step by click the Save button on the top right corner of the page.

3.3.2.1.2 Custom operating hours

Users that would like to update their custom operating hour in their existing store may do so with an Admin account. Custom operating hours is mostly used for seasonal holidays for the device to remain in operation and counting if a store extends their operating hour specifically for a holiday, or if it closes earlier than usual.

Please do note that the custom operating hours will overwrite, and not add on to the existing operating hours after being set. For example, if the current standard operating hours are set to 9am to 6pm and you wish to extend the operating hours of a specific date to 9pm, you should set custom operating hours for that day as 9am to 9pm, and not 6pm to 9pm. 

STEP 1 - Click on Setting > Sites to access the Sites page.

STEP 2 - Select the site and click on the Edit button to access the Site page.

STEP 3 - Navigate to the Operating Hours section and click Add Custom Time button to trigger the Add Custom Time pop up.

STEP 4 - Complete the process by entering all the required fields and click on Add button.

Item	Description
1. Reason	The occasion for the need of a custom time
2. Date range	The set of date for the custom time option to be applied to
3. Rule	Select whether the store will be closed during the dates specified, or if a custom time is needed

Users that would need to set custom operating hour may be configuring for several reasons. Some reasons are:

• Holiday festivities - When there is a holiday, store managers may choose to extend the operating hour for that store to accommodate the traffic and consumer behaviour. Users may set a custom operating hour instead of adjusting the normal operating hour, only to readjust it again after the end of the holiday. Likewise, this will apply for users that would like to close shop early for the day as opposed to extending the hours.

3.4 Removing Site

STEP 1 - Access to FootfallCam Analytic Manager V9™: http://v9.footfallcam.com/Account/Login via Google Chrome.

STEP 2 - Click on Setting > Sites to access the Sites page.

STEP 3 - Select the site to be deleted and click on the Edit button to access the Site page.

STEP 4 - Complete the process by click on the Delete Site button at the top right corner of the page.

3.5 Export Site List

Users that would like to export the list of sites they have created may choose to do so via the Sites page on the FootfallCam Analytic Manager.

1. Go to Sites page, there is a button, 'Export Site List' on top right of the page.

2. Click the button and you will be able to obtain an excel file with all the details for all sites:

Item	Description
1. Site name	The name of the site to display for reporting purposes
2. Site Code	Store ID displayed in the reports and used to identify each store when there are multiple stores within a geographic region
3. IT settings	i. Pairing code ii. Server address ii. DNS settings
4. Country	Country used for mapping of coordinate to display within the reports
5. Time zone	Time zone setting for when reports can be updated to the server
6. Operating Hours	Normal: hour of operations for the store. Special / Custom: custom hour configuration may be set for holidays.

3.6 Site Group Configuration

A company with multiple sites or multiple stores in different region can have global company views and reports in Analytics Managers. These reports can group by custom categories such as country, store size or ownership. This section explains the way to add custom category (site group) in the site.

3.6.1 Create New Site Group

STEP 1 - Click on Setting > Site Group Configuration to access the Site Group page.

STEP 2 - Click on + New Site Group button to access the Site Group Form page.

STEP 3 - Complete the process by entering all required fields and click on Save Changes button.

Item	Description
1. Site Group Name	Enter a preferred site group name for the FootfallCam Analytic Manager V9™ account. (Info: Site group name inserted will be apply to reports in FootfallCam Analytic Manager V9™)

3.6.2 Configure Group Specific Report Settings

STEP 1 - Click on Setting > Site Group Configuration to access the Site Group page.

STEP 2 - Click on Edit button of the newly created site group.

STEP 3 - Turn ON the Group Specific Report Settings.

STEP 4 - Complete the process by entering all required fields and click on Save Changes button.

Item	Description
1. First Day Of The Week	Select the first day of the week. (Info: This date will be applied to report feature.)
2.  Weekend	Select the weekend day of the week. (Info: This weekend day will be applied to report feature.)
3. Date Format	Select the preferred date format. (Info: The format selected will be applied to report feature.)
4. Start of Financial Week	Select the first day of your company's financial week. (Info: The date selected will be applied to report feature.)
5. Currency	Select the applicable currency. (Info: The currency selected will be applied to report feature.)

3.6.2.1 Site Group Specific Public Holiday Configuration

Step 1: Go to Site Group Configuration and click on Edit button for the desire site group.  

Step 2: Click on the New Public Holiday, it will prompt out the site group specific public holiday settings.

Step 3: Fill in the desired date and name for the public holiday and click Add.

Step 4: The public holiday will be displayed under Site Group Specific Public Holiday. If public holiday need to be modify/delete, click on Edit to proceed the modification. 

Step 5: Click Save after the modification.

Step 6: Click Delete to remove the public holiday. 

 

Step 7: Click Save again to save the entire site group.

3.6.3 View Report using Site Group

There are two options to view reports using site group as a filter, which are Analytic Center and Company Report.

3.6.3.1 Analytic Center

STEP 1 - Click on Analytic Center to access the Analytics page.

STEP 2 - Navigate to Site field at the right panel and select the site group you wish to view.

STEP 3 - Click the Apply button to update the report with filter.

3.6.3.2 Company Report

Site Group can be applied to company reports that are Company Daily Report, Company Weekly Report, and Company Monthly Report.

STEP 1 - Click on Company Reports > Company Daily to view the respective report. (You may select Company Weekly or Company Monthly reports as well.)

STEP 2 - Navigate to Tag field at the right panel and add the site group you wish to view.

STEP 3 - Click the Apply button to update the report with the filter.