Welcome to FootfallCam Analytics Manager V9™.
This brief overview will get you up to speed with the new layout and features of our refreshed Analytics Manager.
Analytics Manager Layout
Section | Usage |
1. Top Navigation Bar |
Access the different Categories of the Analytics Manager |
2. Left Navigation Bar |
Navigate the different page Groups and Pages of the selected Page Group |
3. User Account |
Access the User Profile and Logout options |
4. Notification Centre |
View System Notifications (configuration change, device offline, etc.) |
5. Page Content |
Content for the selected page is displayed here. |
Analytics Manager Categories
Category | Page Group | Description & Usage |
Dashboards |
Starred Dashboards |
Access user-selected starred (favourited) dashboards, from the navigation bar for ease of access. |
All Dashboards |
Access the full list of dashboards that are currently available on the account. For the list of available dashboards, please refer to this link: Dashboard Catalogue |
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Reports |
Starred Reports |
User-selected starred (favourited) reports are displayed in the left navigation bar. |
All Reports |
Access the full list of reports currently available on the account. For the list of available reports, please refer to this link: Report Catalogue |
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Analytics |
Analytics Widgets |
Access data with more options and flexibility than conventional dashboards/reports. Users can query different date ranges, granularities, and metrics as required, using the different Analytics Widgets available. |
Analytics Workspaces |
Users can use their saved Analytics Widgets instances to generate a customised report. |
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System |
Data |
Options for the data management of the account, including data integrity, and import/export functions. |
Project Management |
Check the device tuning and configuration progress in a simplified list. |
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Rules and Thresholds |
Configure and set custom rules for alerts based on user-defined threshold limits. |
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Report Scheduler |
Configure automated reports, including the frequency they are sent out, and the recipient lists. |
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Support |
Resources |
Access FootfallCam's documentation base (guides, policies, etc.) and FAQ |
Support |
Links to our support system tools, including the Support Chat and Support Ticket systems. |
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Settings |
Settings |
Modify company details, site/area configuration, and device settings. |
User and Contact |
Create/delete user logins and authorisation levels, allowing control over the data and pages that each user/user group can access. Also allows contact list configuration for automated system alerts and notifications. |
Analytics Manager Page Groups
Category: Analytics
Page Group | Page | Description & Usage Example | Related Links |
Analytics Widgets |
Hourly Data Analytics |
Shows the performance metrics from different hours of day. |
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Time Series Comparison |
Compare performance metrics across different time periods. |
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Entity Comparison |
Compare between different entities (Site, Area, Site Groups, Area Groups). |
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Metric Comparison |
Compare between the different data metrics available on the platform. |
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Pivot Table |
Generate a data table using an intuitive drag and drop interface, allowing comparisons across different entities, metrics, and time intervals. e.g., Generate a table with footfall, outside traffic, and average dwell time |
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Heatmap Table |
Generate a table that shows high/low values, indicated by color scales. |
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Query Builder |
Build customised data queries using entity relationship diagrams. |
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Analytics Workspace | All Workspaces |
Create Analytics Workspaces, that allow users to combine saved Analytics Widgets instances into a single dashboard/report. |
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Category: System
Page Group | Page | Description & Usage Example | Related Links |
Data | Data Preparation |
Data management tool used clean up inconsistencies in data, and perform corrective actions from wrong configurations. e.g., Correcting data inconsistencies caused by misconfiguration of operating hours during festive seasons |
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Import & Export |
Create data import and export jobs, for data integration. |
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Project Management | Offline Devices |
Lists the offline devices currently allocated on the account. |
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Tuning Progress |
Tracks the tuning and verification process of all devices on the account. |
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Rules and Thresholds | Rule Settings |
Create system rules for data processing and system alerts. |
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Threshold Settings |
Configure alert thresholds, used in conjunction with created Rules to trigger system alerts. |
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Report Scheduler | Recipient Group |
Configure mailing lists for reports and system notification emails. |
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Report Scheduler |
Configure data reports to be sent out regularly to specific recipient lists. |
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Category: Support
Page Group | Page | Description & Usage Example |
Resources | Download Centre |
Browse and download documentation including setup guides and data policies. |
FAQ |
Create data import and export jobs, for data integration. |
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Support | Installation Support Chat |
Links to the FootfallCam Support Chat, where you will receive remote support during the device installation. |
Support Ticket |
Access the support ticketing system, to log the issues you are facing for FootfallCam's technical team to diagnose and resolve. |
Category: Settings
Page Group | Page | Description & Usage Example | Related Links |
Settings | Company |
Change company-wide settings, such as company name, logo, weekday/weekends, and email/FTP settings. |
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Site |
Create and manage Sites on the account. |
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Area |
Create and manage Areas on the account. Note: Areas are subsets of Sites |
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Device |
Add/Delete and manage the devices allocated on the account. |
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Site Group |
Group Sites into a Site Group for reporting purposes. |
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Area Group |
Group Areas into an Area Group for reporting purposes. |
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Floor Plan |
Upload and edit Floorplans that are used in some dashboards and reports. |
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User and Contact | Users |
Manage user logins under the company account, including settings for site access, changing user groups, etc. |
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User Group |
Configure settings for each user group. |
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Contact Management |
Add users to contact groups based on system roles, allowing each group to receive system alerts that are related to their respective responsibilities. |